Rachel's

Driving School

Qualifications

I am a fully qualified ADI DVSA (Driver and Vehicle Standards Agency) driving instructor.

Driving Licence and eyesight

You must hold a current, valid driving licence (provisional or full), which must be produced on or in advance of your first driving lesson. You must also ensure that you can read a number plate at a distance of 20.5 metres (i.e. 67 feet - about 5 car lengths) with prescribed visual aids (i.e. contact lenses or glasses) if normally worn. Please note if you need contact lenses or glasses to achieve this you must make sure you wear them on each and every driving lesson.

Lesson postponement

You may lose, or be required to pay for, any lessons booked in my diary which are postponed or cancelled by you without at least 48 hours notice, especially if I am unable to obtain new replacement work for those appointment time(s). However, I reserve the right to postpone lessons if I consider the weather or road conditions to be unsuitable or dangerous. Unfortunately, I cannot be held responsible for any costs incurred as a result of me having to postpone any lessons, for whatever reason.

I reserve the right to cancel a lesson at short notice if it is suspected that the pupil may be unfit due to the effects of alcohol, drugs (prescribed or otherwise) or any other condition that would cause his/her driving to be dangerous or illegal.

Training Location

All sessions will start and finish at the same location unless alternative arrangements are made in advance. A location will be determined for the lesson which will ensure both the pupil and public safety, this may require the instructor to drive the pupil to and from the lesson location, this journey time will form part of the lesson.

Driving Tests and bookings

Driving tests can be booked by you or myself on your behalf. Driving test bookings always take priority over other lessons. Therefore, your lesson may be postponed to allow for someone else's driving test and vice-versa. Changes to lesson bookings as a result of this will be notified immediately. Test appointments must be notified to me as soon as they are known to you, otherwise I cannot guarantee to provide a vehicle for the test or any lessons just prior to it.

Use of the vehicle

In the interests of customer and public safety I reserve the right to withhold the use of the training car for the test if, in my opinion, your driving is actually or potentially dangerous behaviour which if repeated on the test would result in a test failure.

Test cancellation

Three clear working days notice of test cancellation or postponement is required by the DVSA.  Failure to provide the required notice will result in the loss of your test fee. I cannot be held responsible for any postponement or cancellation of tests by you or the DVSA. Such cancellations are beyond my control and therefore the lesson fee for the booked period will still be charged.

I will do all that is possible to arrange another test as quickly as possible and to help you to reclaim expenses from the DVSA if appropriate